Your initial consultation will take longer than the usual 30- or 60-minute session, since we’ll first ask you to fill out a health questionnaire (or you can fill it out before then [see the Contact Us page] and then discuss your history and any concerns you may have. Please ask any questions you think are relevant. We’ll then establish your objectives – together – and decide what treatments are best suited to you.
What takes place during a therapy session?
At Osteo Holistic Healthcare, clients receive care that is uniquely tailored to their individual needs.
This will likely include a combination of the therapies discussed on the Services page. It may involve standing, sitting, stretching, balancing, and lying on a treatment table.
If at any time during the session you feel discomfort or would like to ask a question, please let us know. We want you to feel at ease and in control at all times.
What should I wear?
We suggest wearing comfortable but close-fitting sports-type clothing to your visit.
Will I need to do anything post-session?
Based on what we discussed at the start of the session and what was discovered during treatment, we may suggest helpful exercises, stretches or postural improvements that you can undertake on your own, to complement your healthcare treatments.
Feel free to ask any questions – about the treatment you received or about future treatment plans or health and fitness objectives.
What are your rates?
Initial Consultation: $160
15-minute session: $35
30-minute session: $69
60-minute session: $138
We also offer a number of Health-Maintenance Pacts:
12-Months – once-a-month treatments at a discounted rate, with payments made automatically via bank account or credit card (option to cancel any time after the first year)
12-Month 30-minute sessions: $60/mo ($720/yr)
12-Month 60-minute sessions: $120/mo ($1440.yr)
Package offers – six treatments for the price of five, with one-time payment
6x 30-minute pACT Package: $345
6x 60-minute pACT Package: $690
Do you accept insurance?
We provide receipts for our services that you can submit to your insurer.
What forms of payment do you accept?
Osteo Holistic Healthcare accepts cash, personal checks, Visa, MasterCard, American Express, and Discover.
Do you provide appointment reminders?
Yes, we can text and/or email you 24 hours in advance of your next appointment.
What if I need to cancel an appointment?
Please cancel at least 24 hours in advance, if possible.
We often have clients on waiting lists for time slots that become available, and we'd like to be able to accommodate them if you can't make it.
What if I miss my appointment?
For the first miss, we charge half the amount of the session as scheduled.
For each subsequent miss, we charge the full amount of the session as scheduled.
We don't like doing this. We'd much rather see you - or be available to help someone else.
How are Foot Levelers custom orthotics made?
Experienced technicians craft your orthotics based on 3D images. These images are produced using the 3D BodyView® imaging device, which uses the laser triangulation technique, one of the most accurate measurement techniques available. This helps ensure your orthotics fit perfectly to your feet.
How do I choose the proper functional orthotic?
Consult your healthcare professional and discuss what activities you will engage in while wearing your orthotics. Together, you can determine what’s best for you – the InMotion orthotic to suit your on-the-go lifestyle or the pumped-up XP3® to fit inside your athletic shoes and get you in the game.
Will one pair of functional orthotics fit all styles of shoes?
Foot levellers functional orthotics are custom-made to help maintain your adjustments and keep you supported. Each type of orthotic—Premium, Intense, Moderate, etc.—is designed to provide an optimal amount of support for a particular activity, so wearing one type for multiple occasions can compromise their intended support and structural integrity. For instance, wearing a luxury top in your running shoes will not only wear down the material rapidly, since it wasn’t designed for that kind of activity, but it will also slip more easily because it is crafted using leather. That's why we recommend multiple pairs for your multiple shoes and activities.
Why do I need to trim my orthotics?
Orthotics are crafted separately from your shoes, unless you’re investing in Shoethotics® or Sandalthotics®. Because all shoes are made differently, you may need to trim the toe end of the orthotic so that it matches the liner your shoe came with; otherwise, the orthotic may not fit properly. The best way to do this is to place the liner on top of the orthotic and trim any overlap off the orthotic. This way, the orthotic fits just as the liner did: perfectly inside the shoe.
Why is the 45-day break-in period important?
It can take some time for a new pair of custom orthotics to conform to your feet and for your body to adjust to proper, healthy support. If you haven’t worn orthotics before, your feet need to adapt to the unique corrections to maintain the integrity of your plantar vault—the three arches in your feet that help keep your body in balance. If you don’t give it 45 days and follow the break-in procedures, you may not experience the full benefits of using orthotics.
How often should I get a new pair of functional orthotics?
Orthotics are guaranteed for an entire year but are built to last for two. Foot Levelers recommends a new pair every two years, but more active patients may require replacements more frequently.
How do I care for my functional orthotics?
Keep your orthotics dry (unless they are Aquaguard™ custom orthotics, designed specifically to withstand moisture). If your orthotics are too long for your shoes, don't worry: trim them carefully by using the original shoe liner as a stencil and cutting around it. Water damage and mis-trimmings are not covered by the warranty, so please be careful. Take them out of your shoes to “breathe” at the end of every day. It’s best to have multiple pairs of orthotics for support in every pair of shoe, and for every activity.